Quality Assurance Manager

Quality Assurance Manager

Job Title: Quality Assurance Manager
Contract Type: Permanent
Location: Melbourne, Victoria
Salary: Negotiable
Reference: JOB_000323_1556504608
Contact Name: Daniel Marsh
Contact Email: djmarsh@blakeoliver.com.au
Job Published: April 29, 2019 12:23

Job Description

Company Information
This business has a solid reputation, is passionate about people and is known for developing and engaging with their staff. A global brand with a strong reputation and enviable client list.

Job Summary
Working with the Head of Business Transformation you will identify and conduct quality reviews for the operational processing functions and Business Units. Provide positive and constructive feedback to support performance improvement and operational consistency. Conduct reviews for compliance. Manage monthly dispute for Quality Assurance team . Provide QA reports to Operational management team on a regular or on as needed basis.

Primary Job Duties & Responsibilities
You will make recommendations and implement organisational wide quality assurance programme based on objectives and targets set by the CEO and COO, ensuring systems and processes are in place and working to meet and standards set for achievement. You will also be responsible for identifying any training gaps, collect, collate and analyse data in order to preempt process issues and implement systematic improvements.

Education, Work Experience & Knowledge
As a minimum requirement, you will have experience in the local Australian insurance market. Relevant experience of Underwriting Account Manager and Underwriting Support Manager processing preferred. Relevant experience of handling aggregates, including data cleansing, importation, and geocoding of location level data preferred General Knowledge of underwriting, claims and reinsurance processes.

How to Apply
In an ideal world, you will have all the requirements as above, however, as the world isn't always ideal as long as you have a QA background within Insurance Claims we can still talk.

Apply via the APPLY NOW button or via our website www.blakeoliver.com.au/jobs

I'm also happy to answer any questions you may have;

Daniel Marsh - 0424 188 733

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