Job Description
As a Life Claims Administrator, you will join a friendly and supportive team and work alongside several highly experienced life claims professionals. You will receive excellent training and the opportunity to expand your skills and experience further.
Your duties and responsibilities will include –
- Daily processing of general claims administration requests
- Management of a retail life claims administration portfolio
- Responsibility for the management and upkeep of claims team inbox
- Liaising with claimants, other insurers, third party administrators, financial advisers, medical professionals and other relevant parties over the phone and in writing
- Processing payments and management of less complex claims
- Strong life claims administration experience (Group or Retail)
- Excellent verbal and written communication skills
- Customer focused attitude with the ability to have difficult conversations while displaying empathy
- Proven ability to work in a fast-paced environment
- High attention to detail