Client Services Manager

Client Services Manager

Job Title: Client Services Manager
Contract Type: Permanent
Location: Sydney CBD, New South Wales
Salary: Super
Reference: JOB_000097_1537848641
Contact Name: Sarah Brouder
Contact Email: sarah@blakeoliver.com.au
Job Published: September 25, 2018 14:10

Job Description

Excellent opportunity to join a team of qualified, experienced and reputable insurance brokers in Sydney CBD, who specialise in a wide range of services and products.

This exciting role will require you to review and manage various clients Workers Compensation programs in consultation with our General Insurance Brokers, as well as being actively involved within the Claims process, liaising with Insurers on behalf of the client. Based in Sydney CBD, the successful candidate will be responsible for the day to day servicing and development of a portfolio of Workers Compensation clients.

Surrounded by a dedicated team and overall progressive company, you are given the support and guidance to build a successful and rewarding career within our industry.

Experience & Qualifications:

  • Proven ability to manage the servicing and development of a portfolio of workers compensation clients is essential
  • Strong technical claims background
  • Previous experience as an Account Manager or a stand-out Senior Account Executive ready for that next step
  • Thorough knowledge of managing claims effectively and efficiently
  • Comfortable in a client facing environment, high client retention rates, and successful upsell/cross-sell record
  • Outstanding customer focus and approach to business
  • Excellent communication and sound interpersonal skills
  • Effective negotiating skills
  • Ability to liaise with colleagues, clients and business partners across a wide range of industries
  • Strong administration skills, ability to deliver compliant and accurate client files, Microsoft Office (good knowledge of Word)

Reward & Recognition:

  • Excellent remuneration package and bonus scheme
  • On-going training and development
  • Supportive team and inspiring General Manager
  • Access to an excellent mentoring program
  • Annual salary review based on performance
  • Employee Incentive Program
  • Employee of the Month incentive
  • Social gatherings, activities and functions

How to Apply:

Please send your resume via the APPLY NOW button, due to the anticipated high volume of applicants if you have not received a response within 48 hours your application has been unsuccessful.

Sarah Brouder | Consultant
Tel: 02 8022 8718

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