An opportunity exists for a client focused candidate to join one of Australia’s fastest growing brokers.
Our client has an unparalleled reputation for staff retention & development and are looking for candidates to join a newly created team with first point of contact responsibilities.
- Take ownership of customer queries with a focus on first call resolution - System & policy enquiries, quotes, claims & policy amendments
- The voice of the business – retain existing business with well-developed communication skills
- Ensuring all interactions are performed in an efficient & effective manner
- Collaborative working approach, contributing to team discussions and overall process improvement
- Actively seeking opportunities for new business.
- Previous insurance experience a necessity
- Previous experience in a high-volume call handling environment
- Pro-active & client focused approach to manage workload and stakeholder expectations
- Well-developed communication and negotiation skills complemented by a professional disposition.
If you would like to be considered, please apply directly