We have been engaged by an international organisation which is expanding their Melbourne Commercial Property Claims Team. This organisation holds a strong position in the market and values their staff. There are TWO opportunities available which are permanent full-time positions.
As a Commercial Property Claims Officer your duties will include –
- Accurate and efficient claim lodgement.
- End to end management of a portfolio of commercial claims.
- Liaising with claimants over the phone and in writing.
- Ensuring the claims database is maintained.
- Following up on outstanding requirements.
- Liaising with external providers, loss adjuster, brokers, claimants, and repairers.
- Interpreting, editing, and writing reports.
Essential requirements –
- Strong experience managing commercial property claims, domestic property experience will also be considered (required min 1-2 years)
- End to end claims management experience.
- Experience writing and interpreting building reports is not essential but would be advantageous.
- Effective communication, negotiation, dispute resolution and decision-making skills.
- Proven ability to build a strong rapport with service providers and claimants.
- Ability to take ownership while working to tight deadlines.
- Effective and professional communication skills with the ability to deal with a variety of clients.
- Customer focused attitude with the ability to build and maintain strong internal and external relationships.
If this sounds like the type of role you would be interested in pursuing and you meet the above criteria apply now through the portal or for a confidential discussion call Gosia 0432 531 332 or email gosia@blakeoliver.com.au